Job Details

Job Duties Included but not limited to:

1.  Supervision of Employees

• Hiring/Training
• Scheduling
• Overseeing all employee’s daily tasks and performance
• Resolving issue or concerns the staff may have

2.  Facility up Keep

• Conduct surveys for cleanliness and maintenance/repairs required:
  • Rooms

• Courtyard
• Dining and Lobby areas
• Kitchen
• Front Patio and Street
• Office

3.  Inn Operations:

• Inventory Control
  • Linens
  • Food inventory
  • All hotel supplies and amenities
• Management of Inn and external reservation systems
• Management of Inn room rates and external vendor rates
• Handle guest check-ins and check-outs efficiently
• Handle guest requests, new/group reservations, issues and complaints and queries.  Pro-actively resolve in a manner satisfactory to both the guest and Inn
• Investigator/resolve credit card disputes etc…

4.  Responsibilities/Requirements

• Professional, honest, reliable, and adaptable.
• Food/supply shopping
• Baking required 
• Must drive and have personal car
• Clean rooms and laundry in emergency situations
• Weekends & holidays and flexible schedule (32-45 hours/week)
• Must be on call for guest issues after office hours, 6pm – 7am
• Understand and work as needed for all employee positions
• Some day to day maintenance requirements
• Must have access to the following technology:
  • Cell phone with texting capabilities
  • Computer and internet access at home for remote access to reservation system