Job Details

Manager of Volunteers and Events Featured

  2022-05-25     The Diversity Center of Santa Cruz County     1117 Soquel Ave     $55K to $82K year     Hybrid Remote  


Community engagement blends the art of volunteer development with the finesse of event delivery combining the two to reach higher levels of impact. Working closely with the TDC team, the Manager of Volunteers and Events s responsible for creating and maintaining lasting community relationships by acting as the primary point of contact for TDC community volunteers, partnerships and events. The manager will lead the planning and coordination of outreach events and activities that create awareness, support TDC’s programming, and draw in new and existing LGBTQ+ community members enticing them to become actively involved. This position will oversee and direct all volunteer efforts and play the key role in creating and executing TDC’s event strategy and donor cultivation.


Includes the following and other duties as assigned*:

Volunteer Management

  • Develop and deliver inspiring strategy for volunteer outreach, recruitment, and engagement ensuring alignment with overall needs and direction.

  • Create and implement best practices adopted by industry professionals for building strong relationships with volunteers. This includes but is not limited to:

    • Creating policies and procedures

    • Recruiting

    • Training & screening

    • Communication

    • Coordinating needs and schedules

    • Delegating

    • Appreciating and retaining

    • Tracking and recording volunteer impact

  • Oversee, schedule and coordinate volunteer supported programs and events (ex: speakers, trainers, luncheons, etc).

  • In partnership with colleagues, ensure volunteer involvement and support is successfully integrated within the activities of TDC.

  • Increase the understanding and visibility of all outreach and engagement programs by building relationships in the community.

  • Identify and implement volunteer management software and technology to automate, digitize and measure volunteer activity to support grant objectives.

Event Management

  • Create and manage high quality events that are on budget and reach goals for engagement.

  • Work collaboratively with TDC team to identify events and programs needing support:

    • Build event resumes with detailed steps, responsibilities, and timelines.

    • Recruit, manage and direct volunteer and staff participation.

    • Build and oversee event committees and advisory groups.

    • Develop and finalize event formats, agendas, topics, speakers, and content.

    • Track and record engagement.

  • Promote events widely in the community.

  • With Director of Development, manage solicitation for in kind and contributed goods for events.

  • Liaise with vendors, exhibitors and/or stakeholders during the event planning process.

* All staff will be participating in and benefit from reaching fundraising goals.


  • A proven commitment to The Diversity Center’s mission and values. Commitment to a diverse, inclusive and equitable work environment. Culturally sensitive and gender aware.

  • Three plus years directly managing a volunteer engagement program in a volunteer forward organization that relies on volunteers to accomplish goals. You enjoy building and working with volunteer committees intended to support the activities of the organization.

  • Strong interpersonal skills, able to develop and maintain professional relationships with employees, volunteers, donors, board members, and all community stakeholders.

  • Three plus years directly managing and executing event delivery.

  • Proven ability to effectively think through and identify micro steps in achieving successful macro outcomes. Strong organizational and project management skills.

  • Proficient in planning, proposing and managing event budgets.

  • Self-starter, able to prioritize overlapping projects and maintain organization to meet deadlines.

  • Proficient in developing, implementing, and maintaining information from multiple channels.

  • Strong administrative writing and reporting skills.

  • General working knowledge of Google Workspace and Microsoft Office; including but not limited to: Outlook, Word, and Excel. Salesforce experience is a plus.

  • Understanding of and ability to engage social media and tools such as Canva.

  • Consistently demonstrate a professional, mature demeanor. Able to remain calm under pressure.

  • Ability to occasionally work early mornings, evenings, and weekends as required.

  • An eye toward continuous improvement.


  • English/Spanish bilingual individuals are strongly encouraged to apply.

  • Familiar with Santa Cruz, Monterey and San Benito Counties and/or Bay Area volunteer and LGBTQ+ networks and beyond.

  • Experience in and enthusiasm for working in the creative phase of an organizational rebirth navigating ambiguity with ease by taking personal responsibility to resolve collective needs.

  • A general orientation to life keeps you upbeat and enthusiastic about your work and your teammates. By nature you lean to the collective and people are engaged and inspired by you.

  • You come with knowledge of volunteer management systems that can be implemented at TDC.


This is a full-time salaried position. The Diversity Center has undergone a compensation review, implemented a new professional staffing structure, and is offering a competitive salary and benefits package.

Highlights include:

  • Salary range is $55,000-$82,000 and commensurate with experience.

  • Reimbursement of up to $740 per month to cover medical, dental and life insurance of employee’s choice.

  • PTO 22 days 1-2 yrs, 25 days 2+ years; 12 paid holidays per year.

  • 401K at 6% matching funds.

  • Cell phone and mileage reimbursement policy.

  • Work schedule can have some flexibility. This position will need leadership presence within the community and the center. Occasional work-from-home options but contingent upon meeting organizational needs, coverage and physical presence with colleagues, partners & community. Schedule will be reviewed and is subject to change based on the success of the arrangement.


  • Submit a cover letter and resume to Resumes will be accepted until the position is filled.

  • Please include Attn: Manager of Volunteers and Events Resume in the subject line. Please send your resume and a cover letter as a single PDF with the naming convention Manager Volunteers and Events_(your last name)

  • Expected start date will range from May-June depending on the availability of the selected candidate.

Do not contact this company in solicitation of any product or service.

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