Job Details

Paratransit Operator (Driver)

  2022-05-17     Santa Cruz METRO     110 Vernon Ave. Santa Cruz, CA      16.96-25.06 hour  

At Santa Cruz METRO, we care about moving people. We strive to attract, develop and retain a talented and diverse workforce. Many of our employees have worked for us for more than 20 years and come from diverse, cultural and professional backgrounds. METRO promotes high performance, diversity and equal employment opportunities.

At METRO, you will enjoy a competitive salary, CALPERS pension, a robust health/dental/vision benefit program, public service loan forgiveness program, 457 plans, career development, free bus passes, and longevity pay.

Santa Cruz METRO is hiring for a Paratransit Operator

METRO is offering Paratransit Operators a HIRING BONUS of up to $4,000.00

$500.00 after completing training

$1,500.00 after completing probation

$2,000.00 one year after probation (2080 hours worked)

Under general supervision, a Paratransit Operator is responsible for the safe operation of METRO’S equipment, alighting and boarding passengers, collects fares along a scheduled route or destination. Clerical duties as needed to gather information regarding ridership data and vehicle operation.

Duties include, but not limited to: 

Develops and maintains effective working relationships with other staff, representatives of the community, customers, and the public; communicates effectively and respectfully with people from different racial, ethnic, cultural groups, physical and intellectual abilities, lifestyle choices and ages; demonstrates an ability to be sensitive to the needs of customers; thoroughly inspect assigned coach for all safety, comfort and cleanliness items prior to departing from the operations' facility; document defects and notify Dispatcher of any damage to the vehicle; throughout assigned shift, safely operate coach on assigned route and schedule while picking up and delivering passengers except as altered by Dispatcher; communicates effectively and respectfully with Dispatch and other co-workers; collect fares and pre-paid media, inspects passenger identification for validity, and collect ridership information; offer assistance to passengers in boarding and alighting when necessary, and provide information to passengers, when requested;

Minimum Qualifications:

  • Possession of a current motor vehicle license and the ability to obtain a California Class C driver’s permit with passenger endorsement appointment.
  • Must be able to obtain and maintain a current, valid California Class "C" Driver's License.
  • Driving record at date of hire must be consistent with SCMTD’s standards for this position.

Employment Standards

Knowledge of:

Safe driving practices; basic skills in time calculation and map reading; safely operate all Paratransit Vehicles; perform simple math calculations; deal courteously and effectively with the public; understand the problems of the elderly and disabled and deal with them in a tactful manner; handle difficult and emergency situations calmly; read English and speak and write English clearly; operate mobile radio unit; willingness and ability to work unusual hours including nights, weekends, and holidays; manual and automated record-keeping and filing systems; Intermediate mathematics, including ratios, percentages, and intermediate statistics.

Other Conditions of Employment

  • Must pass a requisite background check.
  • May occasionally work extended hours or hours outside of the regular schedule.
  • A valid California Driver's License will be required at the time of appointment and throughout employment.

·    Valid First aid and CPR certification.

  • This position is considered Safety Sensitive position and is subject to Drug and Alcohol testing as required by FTA CFR 49.
  • All new Santa Cruz METRO employees are required to be vaccinated against COVID-19 as a condition of employment

Salary: $16.96 - $25.06 per hour. Salaries are on a six-step salary range schedule with 5% increases yearly.

For a complete job description and more information on the Santa Cruz METRO, please click the link:

Apply before May 20, 2022

Questions? Call 831-420-2542/43

Do not contact this company in solicitation of any product or service.

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