Job Details

ReTurn Case Manager

  2020-02-20     Encompass Community Services     Santa Cruz County  

About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.


Reporting to the Program Manager, this position plays an essential role in providing services to individuals who are incarcerated or newly released from incarceration. The ReTurn Project is a program which offers: case management and therapeutic services to clientele. The ReTurn Project strives to provide supportive and wraparound services to its clientele in hopes of reducing the impacts our clients face related to that of co-occurring disorders, mental health disparities, and substance use disorders.


  • Provides case management to individuals who are in-custody or recently released from incarceration.
  • Provides regular case management appointments when clients are released from custody.
  • Manages a caseload of clients and is responsible for helping identify and meet their needs in areas such as Substance Use Disorder (SUD) treatment, housing, employment, education, physical and mental health.
  • Provides clients with referrals to ancillary services as needed and assists clients with following through with their referrals.
  • Maintains clinical documentation of all services provided to clients.
  • May transport clients to appointments in own vehicle.
  • Assists in crisis management as needed.


  • Bilingual highly preferred.
  • Bachelor’s Degree in Social Work, Counseling, Psychology or another related counseling field preferred.
  • Minimum 1 year experience providing case management or counseling support to clients involved in the criminal justice system.
  • Demonstrated work experience successfully working in collaborative teams
  • Ability to complete documentation accurately and in a timely manner
  • Strong skill set regarding clinical ethics, boundaries, and role clarity with clients
  • Experience with in-custody programs preferred
  • Applicant must have active driver’s license and the ability to drive clients.
  • Applicant must submit appropriate background check clearance and be able to pass Santa Cruz County jail clearance to provide in custody services.

Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.

Please apply at

Do not contact this company in solicitation of any product or service.

apply below | save job

Apply for this Job

Apply Here

Get more jobs like these sent to your email. Register

Back to Search

Want an email alert with jobs like this one? Sign up today!