Job Details

Front Office Coordinator

  2019-09-18     Dientes Community Dental     1830 Commercial Way     17-21 hour  

Job Title:
Front Office Coordinator, Level I

Job Type/FLSA Classification:
Full-Time, Non-Exempt

Reports To:
Front Office Lead

Direct Reports:

Job Overview:
Front Office Coordinators at Level I are responsible for checking patients in and out, using Dentrix dental software to schedule appointments, and assisting patients.

Essential Functions:

  • Provide high quality patient care
  • Greet patients, check patients in, and assist with completion of patient history and registration forms
  • Advise and educate patients about the dental insurance programs, cash sliding scale fees, and Care Credit
  • Verify patient eligibility for Medi-Cal
  • Present treatment plans to patients
  • Collect payments as needed
  • Fax prescriptions to pharmacies, as directed
  • Assist patient in making specialized transportation arrangements (ex. Lift Line)
  • Work closely with clinical staff and other front office staff to insure smooth flow of patient care
  • Verify if patient needs an MD consult and process it before patient’s next appointment
  • Scan patient form into Dentrix and manage document center
  • Answer phone calls and questions from patients and providers about clinic eligibility guidelines and services covered by Medi-Cal
  • Schedule and confirm upcoming appointments via telephone and fill cancelled/scheduled appointments to ensure a full clinical schedule
  • Assist in coordinating daily schedule with patient treatment plans
  • Assist in making DTI calls and schedule 6-month heck-ups
  • Prepare and maintain Daily Schedule
  • Fill cancelled/rescheduled appointments assuring schedule is full

Required Competencies:

  • Highly skilled in the use of personal computers and MS Office Suite
  • Excellent people skills, team player, must be able to deal with diverse groups of people in a professional manner both in person and on the telephone
  • Organized, with attention to details and accuracy, ability to be creative, flexible, and self-starting
  • Trustworthy, with ability to apply tact and sound judgement in all professional interactions
  • Must work well under deadline pressure and be able to juggle multiple tasks efficiently
  • Results oriented and solution driven; willingness to collaborate and achieve results in cooperation with others

Required Education/Experience:
Minimum of two years dental office administrative experience preferred

Preferred Education/Experience:
Dentrix Dental Software
Bilingual (Spanish/English)

Physical Demands:
Must be able to lift 20lbs

Additional Qualifications:

Do not contact this company in solicitation of any product or service.

apply below | save job

Apply for this Job

Apply Here

Get more jobs like these sent to your email. Register

Back to Search

Want an email alert with jobs like this one? Sign up today!