Job Details

Starting Salary: $21.99 (Step 3)

Definition:
Under general supervision, is responsible for the safe operation of METRO`S equipment, alighting and boarding passengers, collects fares along a scheduled route or destination. Clerical duties as needed to gather information regarding ridership data and vehicle operation.
 

Example of Duties and Responsibilities:

• Develops and maintains effective working relationships with other staff, representatives of the community, customers, and the public.
•  Communicates effectively and respectfully with people from different racial, ethnic, cultural groups, physical and intellectual abilities, lifestyle choices and ages.
• Demonstrates an ability to be sensitive to the needs of customers.
•  Thoroughly inspect assigned coach for all safety, comfort and cleanliness items prior to departing from the operations' facility. Document defects and notify Dispatcher of any damage to the vehicle.
•  Throughout assigned shift, safely operate coach on assigned route and schedule while picking up and delivering passengers except as altered by Dispatcher.
•  Uses a variety of communication systems and other automated tools to communicate with Dispatcher.
•  Communicates effectively and respectfully with Dispatch and other co-workers.
•  Collect fares and pre-paid media, inspects passenger identification for validity, and collect ridership information.
•  Offer assistance to passengers in boarding and alighting when necessary, and provide information to passengers, when requested. Assist and ensure that wheelchair passengers are properly secured.
•  May assist new and trainee operators as a line instructor.
•  Except for authorized relief periods, continually attend the coach to ensure the security and safety of both the coach and the passengers, and the maintenance of radio contact with dispatch and other operators.
•  Fuels and maintains vehicle interior cleanliness as needed.
•  Cleans vehicle windows as needed to maintain appropriate visibility.
• At the completion of shifts ensure that passenger counts, tickets, and other data are delivered to the dispatcher and properly recorded.
• Complete coach defect card.  Turn into dispatcher all lost and found items. Adhere to METRO and departmental policies and procedures.
• Follows all District procedures regarding hazardous waste; follows all health and safety procedures.
• Other related duties as assigned.