Job Details

Drop-In Center Counselor for TAY

  2020-02-21     Encompass Community Services     Santa Cruz County   

About Us:

At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.

Transition Age Youth Services serve current and former foster, probation placement and homeless youth ages 15-25. We provide an array of programs and services including counseling, skills building, a drop-in resource center, and subsidized supportive housing. Our mission is to support and empower youth in making a health transition into successful adulthood.

Job Summary:

The Drop-In Center Counselor for the Transition Age Youth Program is responsible for establishing a close working relationship with an assigned caseload of after care and homeless youth to provide quality comprehensive services. The Drop-In Center Counselor will provide case management and mental health services, and act as liaison with outside agencies to assist youth in developing the necessary skills to live independently. Services will be delivered with dignity and respect for each individual client and a commitment to their right of choice.

Duties & Responsibilities:

· Establish a close working relationship with and provide quality clinical services to a varying caseload of youth aged 18-25.

· Provides therapeutic intervention services based on best practices & selected evidence based practices for mental health or substance use disorders and/or co-occurring disorders.

· Deliver established evidence based practices to fidelity.

· Maintain clinical charts according to established guidelines.

· Meet all productivity and documentation reporting requirements.

· Assist youth with aspects of living independently for the first time (maintaining housing, employment, money management, social relationships, education, etc.)

· Facilitate workshops, field trips, and other activities for youth.

· Provide rides before and/or after workshops for youth.

· Support Drop-In center with services for youth as well as helping to maintain a safe environment.

· Support Outreach efforts to contact youth for groups and workshops.

· Participate in the effort to keep the facility clean, well maintained and running smoothly. This will include household duties such as shopping for supplies, laundry and cleaning.

· Work closely with other agency and County staff, including Career Works, County Behavioral Health staff, Child Welfare Services Social Workers, Youth Homelessness Demonstration Projects, Cabrillo College and the Housing Authority in order to link youth to needed services.

· Facilitate payments of incentives, scholarships, housing assistance and other payments to clients.

· Comply with Encompass Community Services- Transition Age Youth’s regulatory requirements.

· Maintain a valid license and insurance, and transport clients on a daily basis.

· May provide direction and support to peer level staff and on-call staff

· Communicate effectively and be able to use current technology in the following areas: case notes, assessments, and coordination of care with community service providers.


  • B.A. in related field. MA preferred. Clinical supervision available.
  • At least two years supervised work experience with young adult populations.
  • Ability to perform support services that assist clients in everyday living skills.
  • Demonstrated ability to organize and complete tasks.
  • Must be self-motivated and able to work alone, as well as accept supervision.
  • Hours vary – must be flexible and available evenings. Work hours are 11:30-8pm Tuesday, Thursday, Friday and 9-5:30pm Monday and Wednesday. The Drop In center will be transitioning to be open Saturdays which will affect the hours in the following way: 11:30-8pm Tuesday, Thursday, Friday, Saturday and 9-5:30pm Wednesdays.
  • Ability to be a team player, maintain effective working relationships and communicate in a respectful and professional manner when dealing with fellow employees, outside agencies and residents.
  • Ability to maintain and clean, safe, and supportive environment.
  • Must have a vehicle, valid CA driver’s license, vehicle insurance, and good driving record to be covered by agency insurance.
  • Bilingual Spanish-speaking ability strongly encouraged.
  • Fingerprinting for licensing, criminal record clearance and necessary physical exams are required

Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.

Please apply at

Do not contact this company in solicitation of any product or service.

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