Job Details

Objective of Position:

To prepare future Sales Manager candidates by immersing them into sales leadership activities with constant mentorship, while also maintaining responsibilities of a selling Community Representative with appropriate floor time. 

Job Responsibilities:

• Exposed to recruiting and hiring
  • Community Representatives
  • Tour Center Coordinator
  • Tour Center Assistants
• Exposure and participation in training
  • Stepping Stones
  • Orientation
  • Sales Procedures and Policies
  • Product Knowledge
  • Homeowners Association and related documents
  • Contract and Start Paperwork
  • Public Report and DRE requirements
• Assistance in leading Community Representatives and Active participation in selling
  • Driving activities that produce sales and improved customer satisfaction
  • Ensure compliance with policies and procedures
  • Ensure appropriate customer communication
    • Shaping expectations upfront
    • Timely follow through on commitments
    • Constant and consistent communication initiated by Community Representatives
• Exposure to Sales Management Operations
  • Assist in creating sales portion of business plan
    • Sales
    • Starts
    • Closings
    • Sales and Marketing Budgets
  • Driving profitability
    • Assist in setting sales prices and price increases
    • Assist in setting homesite premiums
    • Assist in setting incentives
    • Assist in maximizing option revenue
  • Managing Inventory Homes
    • Strategic starts of inventory homes
    • Maintain appropriate levels of inventory homes
    • Sell inventory homes before they are complete
  • Manage sold backlog to close of escrow
  • Manage sales to fill start queues for even-flow and row building (panel releases)
  • Participate in management meetings
    • Run weekly sales and monitor meeting
    • Weekly Monday sales updates
    • Weekly operations meeting
    • Monthly financial reviews
    • Monthly Sales Management meetings
    • Quarterly Operations Reviews
  • Assist in creating and drafting policies and procedures

Education:

High School diploma required; some college/business or professional training preferred. Senior Community Representative must have a valid, active real estate license for the state in which they work.

Experience:

Two or more years` experience in new home sales preferred. Construction knowledge and ability to read plans preferred.

Skills:

Must be team-oriented; basic computer skills to include sales office software such as Microsoft Office Suite: Word, Excel, Outlook (willing to take classes to expand skill level); good interpersonal and communication skills; excellent organizational, prioritization and time management skills.

Professional Performance Standards:

Responsible and accountable for executing the specific responsibilities listed above in complete conformance with goals, expectations and schedule commitments of the Division.

Physical Demand/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk and hear.  The associate frequently is required to walk and sit, and occasionally is required to stand.  The associate must occasionally lift and/or move up to approximately 25 pounds. The noise level in the work environment is usually quiet to moderate.

Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V